Shipping Policy

Unless you specify an alternative delivery option the goods will be delivered by UPS Standard.

We shall endeavour to dispatch the goods to you as soon as possible after you place your order (subject to the order having been accepted by us as will be confirmed to you by email), normally within 2 working days or less if the goods are in stock, and in any event within 30 days beginning on the day after you place your order. If we are unable to dispatch the goods within that time we will email to let you know and give you an estimated delivery date and you will have the right to cancel your order and receive a full refund as set out in that email.

As soon as the goods are delivered to you, you are responsible for them.

Shipping Methods

Salesforce does not ship to AK, HI, or P.O. Boxes.

Shipment Cost UPS Ground 2nd Day Air Next Day Air
$0-$99.99 $5.99 $9.99 $15.99
$100.00 - $199.99 $7.99 $11.99 $19.99
$200.00 - $499.99 $9.99 $15.99 $21.99
$500 + $15.99 $20.99 $29.99

Note: All televisions must ship using ground shipping, 2nd Day Air and Next Day Air are not available shipping options for televisions.

Super Saver Shipping

Super Saver Shipping for Video Games

Salesforce is offering Super Saver Shipping on the shipment of video games only. A fixed shipping cost of $1.99 will be applied to all orders that contain video games only and have the Super Saver Shipping option selected. Any orders that contain products other than video games do not qualify for Super Saver Shipping. Super Saver Shipping offer not valid for AK, HI, or P.O. Boxes. 

Note: All video games have a $1.00 shipping surcharge fee for Super Saver Shipping.

SHIPPING INFORMATION

Due to Covid-19, many of our shipping carriers are experiencing delays in delivering orders. Please expect that after your order has shipped, it might experience carrier delays and may take longer than usual to receive.

The health and safety of our customers and teams is our #1 priority and we appreciate your patience and understanding as we work to ship your order. If anything about your experience is not what you expected, please let us know at 1-888-494-3837 or contact customer service through our website:https://www.forever21.com/us/shop/info/contactus.

International Shoppers:
1-213-463-9173

Why stop shopping when you can receive free shipping?

Receive free standard shipping with a minimum online purchase of $50.00 or more at Forever21.com. Minimum purchase must be met in a single transaction, after any applicable discounts, before taxes, and any applicable shipping fees. Eligible customers must select Standard Shipping during checkout in order to receive free standard shipping. Offer excludes the purchase of gift cards unless the gift card is included in a purchase that includes merchandise totaling $50.00 or more before taxes, after any applicable discounts. Valid in the 48 continental U.S. states only. Not valid on international shipments or to Alaska, Hawaii, U.S. territories, P.O. Boxes, and APO/FPO addresses. No adjustments on previous purchases. If you choose another shipping option, additional charges will apply. Offer is nontransferable and is not redeemed for cash or cash equivalent. Forever 21 reserves the right to modify or cancel this promotion at any time without notice.

Receive free express shipping with a minimum online purchase of ARS 5500 or more at Forever21.com. Minimum purchase must be met in a single transaction, after any applicable discounts, before taxes, and any applicable shipping fees. Eligible customers must select Express Shipping during checkout in order to receive free express shipping. Offer excludes the purchase of gift cards unless the gift card is included in a purchase that includes merchandise totaling ARS 5500 or more before taxes, after any applicable discounts. Valid in Argentina only. No adjustments on previous purchases. If you choose another shipping option, additional charges will apply. Offer is nontransferable and is not redeemed for cash or cash equivalent. Forever 21 reserves the right to modify or cancel this promotion at any time without notice.

Receive free express shipping by meeting the minimum online purchase threshold for your location, as specified below, when shopping at Forever21.com. Minimum purchase must be met in a single transaction, after any applicable discounts, before taxes, and any applicable shipping fees. Eligible customers must select Express Shipping during checkout in order to receive free express shipping. Offer excludes the purchase of gift cards unless the gift card is included in a purchase that includes merchandise totaling the specified threshold amount or more before taxes, after any applicable discounts. No adjustments on previous purchases. Offer is nontransferable and cannot be redeemed for cash or cash equivalent. Forever 21 reserves the right to modify or cancel this promotion at any time without notice.

Country Threshold
Select EU Countries* EUR 100
Argentina ARS 5500
Australia AUD 110
Bahamas BSD 100
Belize BZD 200
Bermuda BMD 100
British Virgin Islands USD 100
Denmark DKK 515
Egypt EGP 1208
Honduras HNL 1850
Jamaica JMD 6700
Japan JPY 8147
Korea (South) KRW 88531
New Zealand NZD 116
Nicaragua NIO 2500
Norway NOK 681
Russia RUB 4777
Sweden SEK 830
Switzerland CHF 74
Taiwan TWD 2350
Thailand THB 2285
Ukraine UAH 1829
Venezuela VEF 18636573
Vietnam VND 1750000

*Included EU countries: Austria, Belgium, Bulgaria, Czech Republic, Estonia, Finland, France, Germany, Greece, Hungary, Ireland (Republic of), Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovak Republic, Slovenia, Spain

Receive free standard shipping by meeting the minimum online purchase threshold for your location, as specified below, when shopping at Forever21.com. Minimum purchase must be met in a single transaction, after any applicable discounts, before taxes, and any applicable shipping fees. Eligible customers must select Standard Shipping during checkout in order to receive free standard shipping. Offer excludes the purchase of gift cards unless the gift card is included in a purchase that includes merchandise totaling the specified threshold amount or more before taxes, after any applicable discounts. No adjustments on previous purchases. If you choose another shipping option, additional charges may apply. Offer is nontransferable and cannot be redeemed for cash or cash equivalent. Forever 21 reserves the right to modify or cancel this promotion at any time without notice.

Country Threshold
Select EU Countries* EUR 50
United Kingdom GBP 45

*Included EU countries: Austria, Belgium, Bulgaria, Czech Republic, Estonia, Finland, France, Germany, Greece, Hungary, Ireland (Republic of), Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovak Republic, Slovenia, Spain

Receive free express shipping with a minimum online purchase of BRL 311 or more at Forever21.com. Minimum purchase must be met in a single transaction, after any applicable discounts, before taxes, and any applicable shipping fees. Eligible customers must select Express Shipping during checkout in order to receive free express shipping. Offer excludes the purchase of gift cards unless the gift card is included in a purchase that includes merchandise totaling BRL 311 or more before taxes, after any applicable discounts. Valid in Brazil only. No adjustments on previous purchases. If you choose another shipping option, additional charges will apply. Offer is nontransferable and is not redeemed for cash or cash equivalent. Forever 21 reserves the right to modify or cancel this promotion at any time without notice.

Receive free express shipping with a minimum online purchase of EGP 1208 or more at Forever21.com. Minimum purchase must be met in a single transaction, after any applicable discounts, before taxes, and any applicable shipping fees. Eligible customers must select Express Shipping during checkout in order to receive free express shipping. Offer excludes the purchase of gift cards unless the gift card is included in a purchase that includes merchandise totaling EGP 1208 or more before taxes, after any applicable discounts. Valid in Egypt only. No adjustments on previous purchases. If you choose another shipping option, additional charges will apply. Offer is nontransferable and is not redeemed for cash or cash equivalent. Forever 21 reserves the right to modify or cancel this promotion at any time without notice.

Receive discounted express shipping by meeting the minimum online purchase threshold for your location, as specified below, when shopping at Forever21.com. Minimum purchase must be met in a single transaction, after any applicable discounts, before taxes, and any applicable shipping fees. Eligible customers must select Express Shipping during checkout in order to receive discounted express shipping. Offer excludes the purchase of gift cards unless the gift card is included in a purchase that includes merchandise totaling the specified threshold amount or more before taxes, after any applicable discounts. No adjustments on previous purchases. Offer is nontransferable and cannot be redeemed for cash or cash equivalent. Forever 21 reserves the right to modify or cancel this promotion at any time without notice.

Country Threshold
Hong Kong HKD 795
South Africa ZAR 1150

 

 

Forever21.com ships to all 50 United States, the U.S. territories, P.O. Boxes and APO/FPO addresses. U.S. territories include: American Samoa, Guam, Puerto Rico, and the U.S. Virgin Islands.

Shipping options and rates

U.S. delivery addresses in the 48 continental states.

Order Amount Standard ground shipping
(1-7 business days)
$0 ~ $49.99 $5.95
$50.00 ~ *Free

*FREE SHIPPING ON PURCHASES OF $50 OR MORE

Order Amount Express shipping
(2-3 business days)
$0 ~ $12.95
Order Amount Next Day Saver shipping – 1~2 days
(next business day on orders placed before 11am PST)
$0 ~ $74.99 $24.95
$75.00 ~ $18.95

Alaska, Hawaii, P.O. Box, APO/FPO

  • Only standard delivery is available.
  • Standard delivery usually arrives within 5-9 business days from the shipped date, excluding holidays.
  • All packages are sent via United States Postal Services.
Order Amount Standard shipping & handling (5-9 business days, up to 18 business days for APO/FPO addresses)
$0 ~ $25 $10.90
$25.01 ~ $49.99 $11.90
$50.00 ~ $100 $13.90
$100.01 ~ $150 $15.90
$150.01 ~ $200 $17.90
$200.01+ $20.90

Standard delivery

  • Standard delivery usually arrives within 1 - 7 business days from the shipped date, excluding holidays. However, please note that the Standard delivery range will vary depending on your zip code. An estimated range will be provided at checkout based on your zip code.
  • Standard delivery to Alaska, Hawaii, and P.O. Boxes addresses usually arrives within 5 - 9 business day from the shipped date, excluding holidays.
  • Standard delivery to APO/FPO addresses usually arrives within 18 business days from the shipped date, excluding holidays.

Express delivery

  • Express shipping orders placed Monday through Friday, excluding holidays, before 11:00 AM PST will usually arrive within 2-3 business days from the shipped date.
  • Holidays: Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day After Thanksgiving, Christmas Day, New Year’s Eve, New Year’s Day.
  • Express shipping is not available for Alaska, Hawaii, P.O Boxes, and APO/FPO addresses.

Next day delivery

Next Day Shipping is available on orders placed before 11:00am PST. Orders placed before 11am PST will arrive the following business day, by end of day. Next Day Shipping is only available to delivery addresses in the 48 contiguous states. Not valid for international delivery addresses or Alaska, Hawaii, U.S. territories, P.O. Boxes, or APO/FPO addresses. Orders placed on the following holidays are not eligible for Next Day Shipping: Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day After Thanksgiving, Christmas Day, New Year’s Eve, New Year’s Day.

  • Only standard delivery is available.
  • Standard delivery usually arrives within 5-13 business days from the shipped date, excluding holidays.
  • U.S. territories include: American Samoa, Guam, Puerto Rico, and the U.S. Virgin Islands.
Order Amount Standard shipping & handling (5-13 business days, up to 18 business days for APO/FPO addresses)
$0 ~ $25 $10.90
$25.01 ~ $49.99 $10.90
$50.00 ~ $100 $13.90
$100.01 ~ $150 $15.90
$150.01 ~ $200 $17.90
$200.01+ $20.90
Global-E international shipping destinations
Argentina Greece Poland
Australia Honduras Portugal
Austria Hong Kong Romania
Bahamas Hungary Russia
Belgium Republic of Ireland Slovak Republic
Belize Italy Slovenia
Bermuda Jamaica South Africa
British Virgin Islands Japan Spain
Bulgaria South Korea Sweden
Czech Republic Latvia Switzerland
Denmark Lithuania Taiwan
Egypt Luxembourg Thailand
Estonia Netherlands Ukraine
Finland New Zealand United Kingdom
France Nicaragua Venezuela
Germany Norway Vietnam

International shipping rates

International shipping is determined by a number of factors including, the number of items you are purchasing, the weight of the items and the destination country. For Global-e shipping destinations, international shipping will be calculated and guaranteed during the Global-e international checkout based on the items you are purchasing and your shipping destination. For other international shipping destinations, international shipping is calculated by Forever 21.

International shipping options

  • International express delivery usually arrives within 2-7 business days from the shipped date, excluding holidays.
  • International standard delivery usually arrives within 4-10 business days from the shipped date, excluding holidays.

International shipping restriction

  • Delivery is not available for Post Office boxes.
  • Gift Card delivery to International addresses is not available.
  • Orders shipping to International addresses have a maximum merchandise sub-total (excluding E-Gift Certificate) purchase amount limit of $1,000, or a maximum purchase item limit of 20 items per order, whichever comes first.

International taxes, duties and customs fees

  • How much duty and taxes are charged on international orders?

Duties (or Customs tariffs) are set by the destination country Customs authorities and determined based on a combination of the country of origin (manufacturing) of the goods being purchased and the classification of that merchandise in accordance with a harmonized system adopted and used by the countries that Global-e supports. International taxes (such as Value Added Tax or VAT) are set by the destination country. If you wish to pre-pay duties and taxes, select the Delivery Duties Paid (DDP) option at checkout and will be able to view the guaranteed total amount of applicable duty and tax/VAT for your order within the Global-e international checkout page.

  • Will there be any additional costs due when my order is delivered?

Not if you pre-pay duties and taxes, by selecting the Delivery Duties Paid (DDP) option at checkout. In that case, you will be provided with a guaranteed order total in your chosen currency and no additional costs will be due upon delivery. However, if you do not select the DDP option, you will be responsible for paying duties and taxes to the carrier upon delivery.

  • For more information, please visit our FAQ.